Wella Illumina Permanent Hair Colour 60ml
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Free Delivery on orders over £100
60 day free returns
4.8 Out Of 5 over 1000 reviews
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DELIVERY INFORMATION
- Delivery charges are quoted excluding VAT. This will be added to the order at the checkout.
- Eligibility for Next working day delivery is for orders placed before 3.00PM Monday-Friday, all orders after this time will be processed the following day. Orders placed after 3PM on Friday will be shipped out Monday. (Please note this service is not guaranteed and excludes unforeseen order delays, promotional days and single-item shipping).
- Standard delivery is next working day if the order is placed at 3.00pm. Delivery is Monday to Friday between 7.00 am to 6:30 pm, please ensure somebody is available during these times to receive the delivery. Please note, during busier periods delivery could take 3-5 working days. In this instance, you will be notified by the courier.
- Small order delivery is available for orders with a single item. This service uses a courier bag for shipping rather than box and is a 48 hour service with Royal Mail.
- Free delivery is available for orders over £100 excluding VAT.**
- Delivery costs vary based on postcode and location, though our standard rates are £2.99 for ParcelForce, £2.99 for APC. All non single item delivery services are next working day delivery.
| Courier Service | Eligibility | Exclusion |
| Free Next Working Day (Parcel Force/APC) | Over £100 (excluding VAT) placed before 3.00pm | Excludes Highlands, Islands, Northern Ireland and Bank Holidays. |
APC Next day Delivery Monday to Saturday before 4pm | Orders placed Before 1.00pm | Excludes Highlands, Islands, Northern Ireland and Bank Holidays. |
Royal Mail 48 hour tracked Monday to Friday Delivery | Single Item orders placed before 3.00pm | Excludes Bank Holidays. |
| Age Verification Service Next Working Day (Parcelforce) | Orders placed before 3.00pm | Excluded Postcodes |
**Excludes Highlands, Islands, Northern Ireland and Bank Holidays.
**Please be aware that in some instances we may have to change couriers from your chosen courier, to ensure you receive your order in time.
INTERNATIONAL DELIVERY
International delivery is currently unavailable at this time.
TRACKING INFORMATION
Orders can be tracked via the courier using your tracking number. Please include a valid mobile number when placing your order to receive delivery notifications.
To track or manage your parcel using your tracking number.
Parcel Force: https://www.parcelforce.com/track-trace
APC: https://apc-overnight.com/receiving-a-parcel/tracking
Royal Mail: https://www.royalmail.com/track-your-item
In the event your order arrives damaged, i.e there is visible damage to the packaging we ask that you either sign for it as damaged in order for us to make a claim or refuse delivery and request it be sent back to us. We will inspect the damage and send out a replacement to you.
The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by 1) a Force Majeure; 2) The Customer’s failure to provide the Supplier with adequate delivery instructions for the Goods; 3) A third party carrier service for example; Freight companies/Aircraft Delivery Companies for international deliveries overseas.
ORDER INFORMATION
Please leave a suitable contact method, any complications may result in delivery delay if we can not get in touch.
If an item is out of stock a refund may be issued instead.
RETURNS
We operate a free 60-day return service. You can return items for up to 60 days after receiving your original order if you change your mind. Any order discrepancies or missing items must be reported within 48 hours of receiving the order. All goods will be inspected upon return. In the unlikely event that an item is not suitable for resale, it may be sent back to you. Please ensure return parcels are packaged securely. Return parcels are the responsibility of the customer until the parcel is received and accepted by Hairdressing Supplies Lincoln. We advise customers to take photographic evidence in the case of courier damage.
Click here to access our returns portal.
Log your order details (which can be found on your invoice) and reason for return.
- Confirm weight and size of return
- Create your label
- Send off your return
You can choose to collect from home or drop your item off
To collect from home, use the Book a Collection service (no label needs to be printed)
To drop off your parcel, if dropping off at a post office or Royal Mail delivery office, you can use the QR code in the return email
You will need to print the label if you drop off your parcel at a parcel post box or are unable to show your QR code
Once we receive your parcel, we aim to process your refund within 3-5 working days
ELECTRICAL GOODS
We do not accept returns of electrical goods wherein the packaging has been opened and the item has been removed from the packaging, unless the product is deemed faulty.
On receipt of faulty items within the 60 day return window, Hairdressing Supplies Lincoln will inspect the items and determine whether the item can be repaired or replaced. If we are unable to repair or replace the item a full refund will be issued. This process may take up to 14 working days.
If in the case an electrical item is faulty and is outside of the 60 day return policy window customers are advised to check the warranty period and contact the manufacturer directly.
HYGIENE, SCISSORS AND SIMILAR ITEMS
Hairdressing Supplies Lincoln cannot accept returns such as scissors, clippers, razors, manicure or pedicure implements, tweezers which have been used, due to strict hygiene regulations.
Please also be aware that sharp items such as scissors or razor blades will require an adult with valid ID to be preset to accept delivery. This is to comply with section 141A of Criminal Justice Act 1988. The delivery of these products can only be through the courier ParcelForce. Further, there are postal areas that are unavailable for ParcelForce age verification service to deliver to.
SURCHARGED POSTCODES
Some areas of the UK come with additional costs to us when shipping. Unfortunately, we have no choice but to pass these costs on to customers shipping to these addresses.
Additionally, we are unable to offer shipping of sharp items including scissors and bladed items to some postcodes, due to our courier restrictions. If you encounter issues with shipping sharp items, please contact us to go through the best steps to take to get your items delivered
RETURNS MISSING OR DAMAGED ITEMS
If you're looking to return a faulty or incorrect item please get in touch at hello@hairdressingsupplies.com or call the team on 01522 717405.
Any order discrepancies or missing items must be reported within 48 hours of receiving the order.
NOTES AND KNOWN ISSUES
We have recently had to increase price of our APC service due to a large increase in unavoidable costs from the courier. Rest assured ParcelForce delivery costs have not increased and we are working on a solution for the increased cost.
We are aware of an issue causing some order shipment emails not sending out properly. Please call into the office to receive your tracking number in the meantime, whilst we look to resolve the issue.
Last updated: 02/01/2024
Product Details
Wella Illumina Permanent Hair Colour 60ml
Discover the Radiance of Light with Wella Illumina Permanent Hair Colour
Unleash the brilliance of natural-looking, multidimensional hair colour with Wella Illumina Permanent Hair Colour. Whether you desire to lighten, darken, or enhance your client's natural hair tones, Illumina offers a sheer and radiant result that captivates in every light.
Exceptional Grey Coverage and Glossing Service
Wella Illumina Permanent Hair Colour provides up to 100% coverage of grey or white hair with a translucent finish. It's also an ideal choice for a unique glossing service, perfect for first-time colour clients who prefer a subtle change over a dramatic transformation.
Unmatched Lift and Light Reflection
With the ability to achieve up to three levels of lift, Illumina ensures the hair colour appears natural and vibrant without compromising hair quality. The advanced formula is designed to provide incredible light reflection and superior hair protection, leaving your hair irresistibly soft and shiny.
Intermixable Shades for Creative Freedom
The Illumina Color range includes warm, neutral, and cool shades that are fully intermixable, allowing you to create a personalised palette for your clients. This flexibility enables you to craft bespoke colours tailored to individual preferences.
Eco-Friendly and Cruelty-Free Commitment
Wella's commitment to sustainability is evident in the Illumina Colour range. The product is free from animal-derived ingredients, making it a cruelty-free choice. The packaging is also eco-conscious, with tubes made from 100% recycled aluminium, plastic caps from 100% recycled plastic and cardboard boxes from 85% recycled cardboard. The manufacturing process utilises 100% renewable electricity and carbon-neutral gas, ensuring minimal environmental impact.
Advanced Technology for Superior Results
Illumina Color is powered by Microlight Technology, which protects hair cuticles to maintain their clarity and enhance light reflection. This technology envelops copper particles on the hair's surface, preventing the roughness that can disrupt colour development. The result is hair that shines from within, revealing its true brilliance in any light.
Usage and Application
For All Colour Techniques
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Apply the colouring cream mixture from roots to ends
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Allow to develop for 30-40 minutes, or reduce to 15-25 minutes with heat
For Lightening
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Apply to mid-lengths and ends, leaving 2cm from the scalp
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Develop for 20 minutes, or 10 minutes with heat
For Root Area Lightening
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Apply to roots and develop for 30-40 minutes, or 15-25 minutes with heat
Mixing Ratios
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Recommended peroxide: Welloxon Perfect ME+ Creme Peroxide
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12% Creme Peroxide (40VOL) for 3 levels of lift
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9% Creme Peroxide (30VOL) for 2 levels of lift
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6% Creme Peroxide (20VOL) for 1 level of lift
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Mix ratio: 1:1 (e.g., 60ml Illumina Color + 60ml Welloxon Perfect Developer)
Not Recommended for Mixing with Other Ranges
Reviews
Delivery & Returns
Next Day Delivery aim on all orders placed before 3PM